FAQ

Q: Are you retail or wholesale?
A: We are doing both, Retail and Wholesale.

Q: Minimum order for wholesale?
A: Mimimum order MUST be 12 items for WHOLESALE price, because we are not able to give you 1 or 2 items for WHOLESALE PRICE.

Q: Where are you located?
A: We are in Miami 20th Street.

Q: What happen to my login?
A: Since we are moving to new hosting company that user database has been corrupted, if you have an account with newmiamicollection.com or old newmiamihandbag.com, PLEASE RE-REGISTER again.

Q: I am not able to recover my password.
A: Please let us know at newmiamisales@gmail.com and we will reeset your password.

Q: No Price?
A: www.newmiamihandbag.com and www.newmiamicollection.com are for Wholesale that is why we do not display any products price over the Internet.
Please add the item and go ahead to check out. We will contact you with WHOLESALE Price.
You can decide to purchse the items or not.

Q: Shipping Method?
A: We are usually using UPS in Domestic, USPS for International.

Q: How do I pay?
A: New Miami Import & Export, Inc. Web site will not ask you regarding about PAYMENTS at all. You DO NOT need any credit card number or anything.
Once we received your WHOLESALE PRICE REQUEST FORM, we will send you the wholesale price.
After you received Wholesale price Email than you can decide to purchase or drop it.

Q: Bag sizes?
A: We are trying to update the bag sizes same time when we are posting but it is really hard to update because our items are selling really fast and we are trying to make it ASAP for our customers.

Q: Newmiamicollection.com and Newmiamihandbag.com?
A: Some of our customer were having a issue with newmiamicollection.com so we decided to merge to newmiamihandbag.com.
Two sites are same server and same products.

If you have any shipping company that you know, please let us know.

New Miami Import & Export, Inc.
1916 N.W. 20th Street
Miami, FL 33142
Contact # (305) 324-9170 | (305) 324-9870
Fax # (305) 324-9100
 
Spanish: Maria, Jenny